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shipping policy

EMPRESS Cosmetics ships through regular mail, UPS or GPS. Shipping costs are included at checkout, and you will never be charged upon delivery. Please get in touch immediately if you are being asked for any additional payments.

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return & exchange policy

If for any reason you are dissatisfied with your purchase, please get in touch and we will try to resolve the issue. Because of the nature of our products, it may not always be possible to accept returns once the product is used, but we will do everything possible to ensure your complete satisfaction, or giving a full or partial refund.

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